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NABAY.COM PRIVACY POLICY


This privacy policy describes the ways in which we collect, store, and protect your personal information and it is important for all users of the Service (defined below) to review this privacy policy. This privacy policy explains Nabay.com FZ LLC’s (“NABAY.COM” together with "we," "us," and "our") privacy practices for Nabay.com (the "Site") and Nabay.com's mobile applications (the "Apps"). We’ll refer to the Site, the Apps, and all other services offered by us or otherwise offered on or through our website as the "Services".

By "Personal Information" we mean information that can be associated with a specific person and can be used to identify that person. We do not consider anonymous information to constitute personal information as it cannot be used to identify a specific person. We collect personal information from you when you use the Services (including, without limitation, when you buy sell or barter items or when you telephone, email or chat with our customer support team).

By providing us with your personal information you expressly consent to us processing your personal information in accordance with the terms of our privacy policy.

In order to use the Services, you need to provide us with a valid email address, which will be your unique ID and other data required in connection with some among the Services as explained in the Seller’s guide. We may collect information about your use of the Services for advertising, analytics, ad hoc promotional campaigns and to protect the Services, including your IP address, browser information (including referrers), and device information. We will also need to collect selected financial information from you, such as your credit card and/or bank account details in connection with some among the Services and as explained in the Guides. You will need to input this financial information in the appropriate places on Nabay.com when prompted to do so. We use this financial information for billing purposes and for the fulfillment of your orders.

We will collect transactional information based on your activities using the Site (such as buying, selling and bartering items). This transactional information is used solely in relation to the transactions you undertake on the Site and for no other reasons. We may also collect additional information from or about you in other ways not specifically described here.

We only use your personal information to provide services and customer support to you; to measure and improve our services to you; to prevent illegal activities and implement our Terms and Conditions ("Terms and Conditions"); troubleshoot problems; collect fees; provide you with promotional emails and verify information you give us with third parties.

We may use your information to improve and customize our Services, including sharing of your information for such purposes, and we do so as it is necessary to pursue our legitimate interests of improving our Services for our users. This is also necessary to enable us to pursue our legitimate interests in understanding how our Services are being used, and to explore and unlock ways to develop and grow our business and the business of all our users. It is also necessary to allow us to pursue our legitimate interests in improving our Services, efficiency, interest in Services for users and obtaining insights into usage patterns of our Services.

It may be necessary for us to disclose your personal information to law enforcement agencies, government agencies or other third parties where we are compelled so to do by court order or similar legal procedure; where we are required to disclose your personal information to comply with law; where we are cooperating with an ongoing law enforcement investigation or where we have a good faith belief that our disclosure of your personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate a possible violation of our Terms and Conditions. We may share your personal information with our other group companies so as to provide joint content and services to you, to help detect illegal acts and/or the violations of our policies.

We do not sell or rent any of your personal information to third parties in the normal course of doing business and will only share your personal information with third parties in accordance with this privacy policy.

In the event of a transfer, assignment or sale of Nabay.com FZ LLC, any of its affiliates and subsidiaries or any related business assets, your personal information may be disclosed to any potential purchaser for the purposes of the continued provision of the Services or otherwise in relation to any such sale.

By registering on the Site, you will be asked whether you wish to give your express consent to receive promotional emails about our Services and emails announcing changes to, and new features on, the Site. If, at any time, you decide that you do no longer wish to receive any such emails, you can opt out of receiving such emails.

As part of the buying and selling process on its Site, Nabay.com will facilitate the sharing of information between the two users involved in the transaction, such as the other Nabay.com user's shipping address and payment information. By making a sale, a purchase or a barter transaction on Nabay.com, you are directing us to share your information in this way. Since this is an important part of the Services we provide, we need to do this in order to perform our obligations under our Terms and Conditions. We expect you to respect the privacy of the user whose information you have received. As described in NABAY.COM's Terms of Use, you have a limited license to use that information only for Nabay.com -related communications or for NABAY.COM - facilitated transactions. NABAY.COM has not granted a license to you to use the information for unsolicited commercial messages or unauthorized transactions. Without express consent from that person, you must not add any member to your email or physical mailing list or otherwise use or store any member's personal information.

NABAY.COM engages third-party companies and individuals (such as payment gateways, logistics partners, courier agencies, research companies, and analytics and security providers) to help us operate, provide, and market the Services. These third parties have only limited access to your information, may use your information only to perform these tasks on our behalf, and are obligated to Nabay.com not to disclose or use your information for other purposes. Please note, in particular, that your credit/debit card information submitted while making a payment on NABAY.COM will not be stored on the Website but provided directly to our payment gateway partner.

If your personal information changes in any way or is incorrectly presented on the Site you should immediately update or correct your personal information (as applicable) by accessing the My Account section on the Site or, alternatively, by contacting our customer support team.

The "Customer Support" link includes our customer support email and phone details. Please note that we shall retain your personal information during and following the end of your use of the Site as required to comply with the applicable laws, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations and to take any other actions otherwise permitted by law.

Third party website links on the Site may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you when you leave the Site to read the privacy statements of each and every website you visit if you intend to provide personal information to that website. Our privacy policy applies solely to your personal information that we collect on the Site.

Like many websites, the Site uses 'cookie' technology (small computer files placed on your computer’s hard drive). When you go to particular website pages on the Site, the cookie identifies your browser with a unique, random number.

The cookies we use do not reveal any personal information about you. Cookies help us improve your experience of the Site and also help us understand which parts of the Site are the most popular. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site.

You may not use our communication tools to send spam or otherwise send content that would violate our Terms and Conditions. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content.

By providing us with personal information, you consent to the transfer of your personal information to, and its storage on, our servers. We take every precaution to safeguard all your personal information from unauthorized access, use or disclosure.

All personal information is encrypted. However, we cannot guarantee the privacy of your personal information.

You must enter your username and password each time you want to access your account or make transactions on the Site. If you are concerned that your username or password has been compromised, please contact our customer support team immediately and ensure you change your password by logging onto the My Account section of the Site.

We may amend our privacy policy at any time by posting a revised version on the Site. The revised version will be effective at the time we post it and, following such posting, your continued use of the Site will constitute your express consent to us continuing to process your personal information in accordance with the terms of our revised privacy policy. We encourage you to regularly check the Site for the announcement of any amendments to our privacy policy.

If you have questions or concerns about our collection and use of your personal information you can contact us at care@nabay.com.

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