Terms & Conditions
ELIGIBILITY In order to make purchases on the Website, you must provide your personal details, including your real first and last name, valid mobile telephone number, alternate contact phone number, valid e-mail address, payment details, valid billing address, and other requested information as indicated. You represent and warrant that the payment details you provide are valid, complete, and correct, and confirm that you are the person referred to in the Billing information provided. The Website is only available to persons who meet Beyond Beauty terms of eligibility, those who hold a valid credit/debit card by a bank acceptable to Beyond Beauty, and those who have authorized us to process a charge or charges on their credit/debit card in the amount of the total purchase price for the product(s) which they purchase. Products purchased are for personal or gift use only and shall not be re-sold, used for commercial purposes, or for any other commercial benefit. Beyond Beauty reserves the right to restrict multiple quantities of an item being shipped to any one customer or delivery address. By making an offer to purchase products(s), you expressly authorize Beyond Beauty to perform credit checks and to transmit or obtain your credit/debit card information or credit report information (including any updated information) to or from third parties to authenticate your identity, validate your credit/debit card, obtain an initial credit/debit card authorization and/or authorize individual purchase transactions, as we deem necessary. You agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks and such personal information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. ORDERS FOR THE PRODUCTS The products appearing for sale on the Website are subject to acceptance and availability. If, for any reason following the placement of an order for product(s), we are unable to supply a particular product, we will inform you as soon as possible, cancel your order in respect of the relevant product(s) and refund you or re-credit your account for any sum that has been paid by you or debited from your credit/debit card for the product(s) which cannot be supplied by us. All orders are subject to acceptance. We reserve the right to refuse or cancel an order for any reason, including inaccuracies, or errors in product or pricing information, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the Terms and Conditions or any other problem identified by us. Once your order has been placed, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order, it is a confirmation that we have received it. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from the Website, whether or not that product has been sold, removing, screening, or editing any materials or content on the Website, refusing to process a transaction or unwinding or suspending any transaction after processing has begun. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase inaccuracies, errors in product or pricing information, or any other problem identified by us. We reserve the right to exclude any products or any brands at our discretion. Every effort is made to make sure all details on the Website are accurate; however, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible. We shall be under no obligation to accept or fulfill an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is priced incorrectly, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been canceled. If you have already paid for the product(s), we shall refund the full amount or re-credit your account in such a sum as soon as we are able. In the event that products are recalled in transit, we will process your refund/re-credit once the products have been returned to us. By confirming your purchase at the end of the order process, you agree to accept and pay the full amount payable for the product(s) as set out in your order, including any delivery charges applicable to that order. PRICES AND PAYMENT POLICY The price of the products shown on the Website and delivery charges are shown in Omani Rials(OMR). All product prices are VAT included. If you are a customer whose credit/debit card is not denominated in Omani Rials, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. We accept the following forms of payment: • credit/debit card: VISA-MASTERCARD-AMERICAN EXPRESS • cash or credit card on delivery (“COD”) All credit/debit card payments are subject to validation checks and authorization by the issuer. If the issuer of the credit/debit card refuses to authorize payment, we will not be liable for any delay or non-delivery. We will cancel your order and contact you for an alternative method of payment. The details on the credit/debit card used to make the payment must match the exact ID information of the cardholder as held by the issuer. Payment will be debited and cleared from your account upon completion of the shipping of your order by Beyond Beauty. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. No credit/debit card details will be stored, sold, shared, rented, or leased to any third parties except by our online payment gateway service provider. We take reasonable care to make the Website secure. Rest assured that your card number will be protected using SSL (Secure Socket Layer). SSL is a security technology that encrypts your card details and provides a secure connection between Internet browsers and websites, allowing you to transmit private data online. We take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website. DELIVERY Beyond Beauty delivers in Oman and we estimate that your order is expected to be delivered within 2 to 5 (two to five) working days inside Muscat and 4 to 7 (four to seven) working days outside Muscat from the day you receive your order confirmation email. For all orders of OMR20 and above: • delivery will be free of charge; For all other orders below OMR20: • delivery fee will be 2.500OMR inside Muscat and 2.500OMR outside Muscat; If no one is available to accept delivery of the order, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of your order from the courier company. Orders are delivered Saturday through Thursday, excluding Friday and public holidays. During the delivery process, you might be asked to show identification, to ensure correct delivery.